PRIVACY POLICY

This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our supplement collection, create an account, place an order, or contact our customer support team. We respect your privacy and take steps to keep your personal data secure.

When you shop on our site, we collect basic information needed to process your purchase. This can include your full name, shipping address, billing information, email address, and contact details. We use this information only to fulfill your order, send order updates, confirm purchases, and arrange product delivery.

We automatically gather non-personal browsing data when you visit our website. This information may include your device type, browser version, pages viewed, time spent on the site, and general geographic region. This anonymous data helps us understand how visitors interact with our store so we can improve website layout, product presentation, and overall user experience.

We use cookies and similar tracking technologies on our website. Cookies help remember your preferences as you navigate pages, keep items saved in your shopping cart, and help us analyze site traffic. You have the ability to adjust your browser settings to refuse cookies, though disabling cookies may limit some website functions and make checkout less seamless.

We will never sell your personal information to third parties for marketing purposes. Your private customer data will not be shared with outside advertisers or unrelated businesses. We only share limited information with trusted service providers who assist us with payment processing, order fulfillment, shipping, and website hosting. These partners are contractually required to protect your data.

We may send email communications to you after you place an order. Transactional emails include order confirmations, shipping notifications, and updates about your return requests. You can opt out of promotional marketing emails at any time by following the unsubscribe link included in each marketing email. Opting out of marketing emails will not stop essential transactional messages related to your active orders.

We take reasonable technical and organizational security measures to protect your stored personal data from unauthorized access, loss, theft, alteration, or accidental disclosure. No online data transmission can be guaranteed 100% secure, but we continuously update our security practices to reduce risk.

We retain your personal information only as long as necessary. We keep order records to complete transactions, handle returns, answer order questions, and meet legal record-keeping obligations. When your data is no longer required, we securely delete or anonymize the information.

We may update this privacy policy occasionally. When changes are made, we will post the revised version on our website. Continued use of our online store after policy updates means you accept the revised terms. We encourage customers to review this policy periodically to stay informed about our data practices.

If you wish to request access to the personal data we hold about you, or make a request for data deletion, you may contact our customer service team. We will process valid requests in line with applicable data protection laws.