REFUND POLICY

Our refund policy allows customers to return eligible products within 60 calendar days from the date you receive your order. This extended window gives you time to try our supplements and decide if they fit your wellness routine. All return requests must be submitted within this timeframe to qualify for review.

Products being returned must remain in resalable condition unless the item arrived damaged or defective. Unopened supplements should retain their original packaging. Opened items may still qualify for return, but we reserve the right to assess each return individually to determine eligibility.

Before sending any product back, you must submit a return request through our customer service channel. Please provide your order reference number and state the reason for your return. Our team will respond with return instructions once your request has been approved. Items sent back without prior approval may not be processed for refund.

Once we receive and inspect your returned items, our team will begin processing your refund. Please allow 5 to 10 business days for the refund amount to be issued after our inspection is complete. The speed at which funds appear back in your account depends on your payment provider’s processing times, which are outside of our control.

Refunds will be issued in United States dollars, using the same payment method you used for your original purchase. We do not offer cash refunds for online orders. The refund amount covers the cost of returned products only; original shipping charges are not refundable unless the return is due to our error such as wrong or damaged goods.

We cannot accept returns for items that have been heavily used, contaminated, or damaged due to improper storage after delivery. Supplements require proper storage conditions, and products ruined by customer misuse will not qualify for a refund. We will clearly communicate the outcome for every submitted return request.

If your package arrives damaged, please notify us quickly and provide supporting photos of the product and packaging. We will evaluate damage claims and decide between a refund or replacement depending on your preference and product availability. Damage claims follow the same 60-day return window.

Sale and discounted items are covered under this same refund policy. The promotional pricing applied at checkout will be the amount refunded for returned discounted goods. Our discount offers do not exclude products from our standard return guidelines.

We reserve the right to refuse repeat return requests that appear abusive. Our policy is designed to support genuine customer needs, and we may decline future returns if we identify patterns of excessive or fraudulent return activity.

If you have questions about whether an item qualifies for return, contact customer service before mailing your package back. Our team can clarify requirements and help avoid delays to your refund processing.